🛠️ EventsPlus Support
We’re here to help you grow, connect, and get booked.
Whether you're a service provider or a client, our support team is ready to assist you every step of the way.
💬 Contact Support
Need help? Reach out to us anytime.
📧 Email Support: info@eventsplus.app
⏱️ Response Time: Within 24–48 hours
🌍 Availability: Monday – Sunday
🚀 Getting Started
For Service Providers
Create your profile
Add your services
Upload your portfolio
Start receiving enquiries and bookings
For Clients
Explore event inspiration
Discover trusted service providers
Send enquiries and book directly
❓ Frequently Asked Questions
💡 How do I create an account?
Download the app or sign up on the web platform, then follow the onboarding steps to set up your profile.
🔐 I forgot my password. What should I do?
Use the “Forgot Password” option on the login screen and follow the reset instructions sent to your email.
💬 How do messaging and enquiries work?
You can send and receive messages directly within EventsPlus. All enquiries and booking conversations are managed inside the app.
⭐ How do reviews work?
Clients can leave reviews after a completed service. These reviews appear on your profile and help build trust with future clients.
💸 How do payments/subscriptions work?
EventsPlus offers subscription access for service providers. This unlocks full platform features including visibility, messaging, and booking tools.
🚫 How do I report a user or issue?
If you encounter inappropriate behavior or content, please contact support immediately at info@eventsplus.app
with details.
🧾 Account & Safety
We take your safety seriously.
🔒 Secure authentication and account protection
🛡️ Monitoring for suspicious activity
🚫 Zero tolerance for abuse, spam, or fraud
If you feel unsafe or notice suspicious activity, contact us immediately.
🧑💼 Managing Your Account
Update your profile anytime
Edit your portfolio and services
Manage notifications and messages
Cancel or update your subscription
⚙️ Technical Support
If you're experiencing issues:
Ensure your app is updated to the latest version
Check your internet connection
Restart the app
Still stuck? Contact us with:
Your device type
App version
Description of the issue
🌟 Best Practices for Success
For Service Providers
Upload high-quality images
Respond to enquiries quickly
Collect reviews from clients
Keep your profile updated
For Clients
Provide clear event details
Communicate expectations upfront
Review service providers after completion
📜 Legal & Policies
Privacy Policy
Terms of Service
Community Guidelines
(Make sure these are linked in your app before publishing)
💡 About EventsPlus
EventsPlus is more than a platform — it’s a network where event professionals connect, collaborate, and turn ideas into unforgettable experiences.
🔥 Final Support CTA
Still need help?
We’re just one message away.
👉 info@eventsplus.app